Terms of service

Plain-English summary (not part of the contract): Gathersight is a subscription service for businesses. A seat is one named person. The free plan is free and needs no card; paid plans are per seat, monthly or annual, and renew until cancelled, with cancellation taking effect at the end of what you have paid for. You may use what you see for your own business; you may not resell it, copy it in bulk or build a database from it. The information comes from public records and we show it with its source and dates; we work hard to keep it right and we correct it fast, but we cannot promise it is complete. Our liability is limited to what you have paid us in the last year.

1. The agreement. These terms are between Gathersight Ltd ("Gathersight", "we") and the business on whose behalf a person creates a seat ("the Business", "you"). A person who creates a seat, enters a card or approves a seat confirms that they are authorised to bind the Business. These terms, the order form (if any), the Data notice and the Privacy notice are the whole agreement.
2. Seats and plans. A seat is one named individual. Seats may not be shared. Each seat has a plan: Free, Regional, National or Ownership Intelligence, as described on the Pricing page on the date of purchase, which forms part of these terms. The Business holds one bill; the first person at the Business to buy a paid seat becomes its billing owner and may add, approve, change and remove seats.
3. The Free plan. Free seats need no card and no payment. After fourteen days from onboarding, changes at signal strength 8 or above are shown as locked rows without the business or the people, and names are not shown; everything else continues. We may change or withdraw the Free plan on thirty days' notice on the website. A Free workspace must not be used to avoid buying seats for people who use the service for the Business.
4. Fees and payment. Paid seats are charged per seat, monthly or annually in advance, at the prices on the Pricing page when the seat is bought, exclusive of VAT. Seats added mid-period are charged pro rata on the next invoice. Payment is by card through Stripe, or by invoice on an Organisation agreement (30 days). Subscriptions renew automatically for the same period unless cancelled before the renewal date. Cancellation or a downgrade takes effect at the end of the period paid for; we do not refund part periods. We may suspend seats if an invoice is more than fourteen days overdue, after notice. Price changes take effect at the next renewal with at least thirty days' notice.
5. Export. Export allowances are as described on the Pricing page: a row is one change at one business. Export+ lifts the Regional allowance for the seat that holds it. Exports are for the Business's internal use and carry the licence line printed in the file.
6. Permitted and prohibited use. You may use the service and its output for the Business's own business development, lending, investment and advisory work. You may not: resell, sublicense or publish the service or its output; copy, scrape or extract it other than through the export feature; build or supplement a database or a competing service with it; remove source or licence notices; use names or details from the service to contact anyone in a way that breaks the law, including the Privacy and Electronic Communications Regulations; or share a seat.
7. Our information and its limits. The service reproduces information from public sources, with the date each source showed it and the date we saw it, and adds our own ranking, summaries and groupings. We do not guarantee that the information is complete, current or free of error, and you accept that public records contain errors and delays. Where you tell us a record is wrong and the source says otherwise, we correct within two working days. Rankings, signal strength and written summaries are our opinion, not advice; you are responsible for decisions you take.
8. Personal data. The information drawn from public data sources includes personal data about people in public roles; we are the controller and our Data notice explains our processing. For your account and content we are the controller and our Privacy notice applies. You are the controller of what you do with information once exported, and you must comply with data-protection law in doing so.
9. Intellectual property. The service, its software, design, written summaries, rankings and compilations are ours or our licensors'. Public-sector information is reproduced under the Open Government Licence v3.0 and other source terms. You receive a non-exclusive, non-transferable licence to use the service for the term of your seats. Notes you write are yours; you grant us a licence to store and display them to the seats at your Business.
10. Confidentiality. Each party keeps the other's non-public information confidential. Your notes, watches, saved views and territory are confidential to the Business.
11. Availability and changes. We aim for the service to be available at all times but do not guarantee it. We may change features; if a change materially reduces what a paid plan provides, you may cancel and we refund the unused part of the period.
12. Liability. Nothing excludes liability that cannot be excluded by law. Otherwise, we are not liable for loss of profit, revenue, business or data, or any indirect or consequential loss, and our total liability in any twelve months is limited to the fees paid by the Business in that period (or £100 for the Free plan).
13. Termination. Either party may end a paid subscription at the end of its period. We may end or suspend the agreement immediately for a material breach of clause 6 or for non-payment. On ending, your access stops; we keep your notes for thirty days for export on request, then delete them per the Privacy notice.
14. General. Notices by email to the billing owner and to hello@gathersight.com. Neither party is liable for events beyond its reasonable control. You may not assign without our consent; we may assign to a successor to the business. These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction. Last updated 7 October 2026.