Seats, admins and invoices

Admin and Users

The person who signed your business up is its Admin. Everyone else is a User. In Account & billing → Your seats, the Admin can:

• Add user, which invites a colleague by email (see Inviting a colleague);
• Change admin, offering the role to someone already here or to someone new by email; they accept from the email;
• move another seat to Free, or remove it, from the end of the paid period.

The Admin also changes the business name, in Settings → Your profile, and the billing address, in Account & billing → Billing address.

Seats and the bill

Plans are priced per seat, and each paid seat is its own line on the bill. A colleague joins on Free and can be upgraded on their own.

Paying and invoices

You pay by card through Stripe, or by invoice if we have agreed to bill you by hand. We never see or store your card number. Stripe emails each invoice and receipt to your billing email, and the Admin’s View invoices opens your billing history.